职位描述
职位描述:
职责描述:
主要职责
manage the day-to-day operation of the food and beverage sections and designate of any major decision.
管理餐饮部的日常运作和任何重大决定的制定。
controls and analyzes, on an on-going basis, the following:控制和分析一下内容:
sales 销售
costs 成本
quality and presentation of food and beverage products 餐饮产品的质量和介绍
service standard 业务标准
condition and cleanliness of facilities and equipment 设施和设备的清洁
quality of entertainment 款待质量
guest satisfaction 客人满意度
marketing 市场
develop popular menus and beverage list offering guests’ value for money in accordance with mcil guidelines.
制定受欢迎的菜单和饮品单,按照mcil的指导方针提供客人物有所值的产品。
ensure that all company and hotel policies and procedures and s.p.p.s. standards are adhered to.
确保所有公司和酒店的政策、程序以及 spps标准得到遵守。
monitor service and food and beverage standards. to work with the managers of food and beverage to take corrective action where necessary.
监督服务和餐饮标准。如有需要与餐饮各部门经理共事合作。
plan and organize successful food and beverage activities in the hotel and overseas
在酒店及海外计划和组织成功的餐饮活动。
liaises with the executive chef concerning foods matters and manage administrative tasks (culinary supervision and procurement management)..
定期与行政总厨事项有关的食品和管理的行政任务(烹饪监督和采购管理)
manage outlets ,banquets and recreation
管理餐厅、宴会和康体。
identify market needs for both hotel guests and the local market.
确定酒店客人和当地的市场需求
train and develop f&b managers so that they are able to operate independently within their own profit centers.
培训和发展餐饮经理,使他们能够在自己的利润中心独立运作。
direct each manager in planning and implementing effective training programs for their respective associates, in conjunction with the training manager and departmental trainers
指导每个经理与培训经理和培训部配合,为各自的员工规划和实施有效的培训计划。
direct each outlet manager in maximizing productivity and associate morale and in maintaining discipline
指导每个餐厅经理,最大限度地提高生产率和员工士气并且维护纪律
direct each outlet manager a in the planning and implementation of effective marketing plans to ensure maximum revenues and profits.
指导每个餐厅经理规划和实施有效的市场营销计划,以确保最大限度的销售收入和利润。
conducts daily briefings, food and beverage meetings and other meetings as needed to obtain optimal results.
进行每日例会,食品和饮料的会议和其他会议。
attends and participates to other meetings as required by the administrative calendar.
按需要参加和出席行政例行会议
keep an up-dated hotel policies and procedures file and up-dated files on all food and beverage matters
维护餐饮部更新酒店政策程序文件和更新文件
determine the minimum and maximum stocks of all food, beverage, material and equipment
确定所有食品,饮料,材料和设备的最低和最高库存。
set standards of all food, beverage and equipment purchases in accordance with mcil guidelines
设置标准,对所有食品,饮料和设备采购按照mcil准则
monitors local competitors and compare their operation with the hotel food and beverage operation
留意当地竞争者和比较它们关于酒店食品和饮料业务的运作
maintains knowledge of trends, systems, practices and equipment in food and beverage through trade literature, hotel show and site visits
通过贸易文学,酒店展示和现场访问保持对流行趋势,制度,惯例和设备,食品和饮料的知识
任职要求:
1.通晓中、西餐烹饪知识包括食品准备及原材料加工、烹饪制作知识等。
2.具有酒店预算管理知识,能够编织餐饮部预算。能够在预算规定的范围内开展各项具体活动。
3.精通市场推销技巧,善于开展饮食产品、设施和范围等推销活动;具有设计、安排和实施销售活动的能力。
4.具有管理、指导、激励下属员工工作和评价员工工作表现的能力以及督促、开展部门员工培训的能力。
5.善于同其他部门沟通与合作,具有解决部门财务、人事、工程设备、公共卫生等方面问题的能力。
6.具有与餐饮业有关人士进行联系的能力,大专以上文化程度。