This position is responsible to manage a Logistics Operations team to achieve industry best practice and match or exceed customer requirements in the most cost effective manner.

- Specific Accountabilities
1. Oversee warehouse inbound and outbound operation, picking, pre-packing, WO kitting, LH management, WO return and tooling.
2. Strategically manage shipping / receiving area (warehouse) in compliance with company’s policies and vision.
3. Co-work with clients to ensure the operation is running safely and secured under company policy.
4. Initiate, coordinate and enforce optimal operational policies and SOPs.
5. Manage stock control and reconcile with Oracle data system.
6. Analyse relevant reports and data indicators, problem shooting, provide solutions to meet customers satisfaction.
7. Review business process and initiate by giving suggestions to drive for continuous warehouse improvement and warehouse efficiency
8. Deal with planning, administration and general management issues of warehouse team which include the day-to-day supervision of staff, and overseeing work organized by all sites supervisors.
9. Recruit, train the staffs including supervisors, leaders and operators to meet the company requirements.
10. Receive feedback and monitor the quality of services provided.
11. Handling communication with internal departments and external suppliers.
12. Perform any special duties / projects as assigned by the management.
1. 监管仓库的进货与出货操作，包括拣选、预包装、工单配套、物流管理、工单退货及工具管理。
2. 根据公司政策和愿景，战略性管理收发货区域（仓库）。
3. 与客户协作，确保运营在安全、合规的公司政策下进行。
4. 制定、协调并执行最优化的运营政策和标准操作流程（SOP）。
5. 管理库存控制，并与Oracle数据系统进行核对。
6. 分析相关报告和数据指标，进行问题排查，提供解决方案以满足客户需求。
7. 审查业务流程并提出改进建议，推动仓库持续优化和效率提升。
8. 处理仓库团队的规划、行政及综合管理事务，包括日常员工监督及所有现场主管的工作安排。
9. 招聘并培训员工（包括主管、组长和操作员），以满足公司要求。
10. 接收反馈并监控服务质量。
11. 处理与内部部门及外部供应商的沟通。
12. 完成管理层指派的其他特殊任务或项目。


- Skills Required
1. Computer literate including WMS
2. Excellent command of written and spoken of English and Mandarin
3. Extensive knowledge and understanding of logistics operations and account management
4. Innovative, assertive, customer-oriented and analytical
5. Possess core competences including leadership, managing change, target and result focus, entrepreneurial responsibility and team steering
6. Self-motivated, can work under pressure
1. 熟练使用计算机及仓库管理系统（WMS）。
2. 优秀的英语和普通话书面及口语能力。
3. 对物流运营和客户管理有深入理解和丰富经验。
4. 具备创新精神、决断力、客户导向思维及分析能力。
5. 拥有核心能力，包括领导力、变革管理、目标与结果导向、企业家责任感及团队指导能力。
6. 自我激励，能在压力下工作。

- Experience and Qualifications
1. Bachelor or equivalent, preferably in Logistics Management.
2. Minimum 8 years relevant experience in supply chain management, with 5 years’ experience in managerial position
3. Manpower management, analytical and project management skills are required
1. 本科或同等学历，物流管理专业优先。
2. 至少8年供应链管理相关经验，其中5年担任管理职位。
3. 需具备人员管理、分析及项目管理技能。


- Core Competences
1. Leadership
2. Team steering
3. Judgment / problem solving / analytical skills
4. Managing change
5. Relationship building
1. 领导力
2. 团队指导
3. 判断力/问题解决/分析能力
4. 变革管理
5. 关系建立