岗位职责：
Responsibilities:

一、服务运营与统筹管理
I. Service Operations and Overall Management

统筹管理：全面负责行政后勤服务与设施运营，包括客服、保洁、绿植、保安、虫控、工程等服务模块。

Overall Management: Fully responsible for administrative support services and facility operations, including service modules such as customer service, cleaning, greenery, security, pest control, and engineering.

标准与质量：制定服务标准，通过定期巡检、数据分析及工单管理，监督服务质量，确保运营合规、高效。

Standards and Quality: Develop service standards, supervise service quality through regular inspections, data analysis, and work order management to ensure compliant and efficient operations.

活动与宣传：策划组织办公室小型活动，并负责相关宣传发布工作。

Activities and Promotion: Plan and organize small-scale office activities and be responsible for related promotion and publication work.

二、团队与供应商管理
II. Team and Supplier Management

团队管理：负责所辖行政服务团队的日常管理、工作分配、培训与绩效沟通。

Team Management: Responsible for the daily management, work allocation, training, and performance communication of the assigned administrative service team.

供应商管理：全面管理驻场服务供应商（如保洁、保安、绿植公司），包括合同履行监督、绩效评估及关系维护。

Supplier Management: Fully manage on-site service suppliers (e.g., cleaning, security, greenery companies), including contract compliance supervision, performance evaluation, and relationship maintenance.

三、财务与成本控制
III. Finance and Cost Control

预算管理：负责编制并管控所辖办公室的年度行政费用预算。

Budget Management: Responsible for preparing and controlling the annual administrative expense budget for the assigned office(s).

费用核对：审核供应商账单，完成月度费用核对、台账管理及成本分析。

Expense Verification: Review supplier invoices, complete monthly expense verification, account management, and cost analysis.

采购执行：负责管辖区域内涉及费用的行政采购工作。

Procurement Execution: Handle administrative procurement involving expenses within the assigned area.

四、客户关系与沟通协调
IV. Client Relations and Communication Coordination

客户对接：作为主要对接人，与客户方（内部或外部）进行日常沟通，及时响应并落实需求。

Client Liaison: Act as the main point of contact for daily communication with clients (internal or external), promptly responding to and fulfilling their requests.

跨部门协作：高效协调内部资源，支持公司项目推进，解决跨部门行政支持问题。

Cross-departmental Collaboration: Efficiently coordinate internal resources to support company projects and resolve cross-departmental administrative support issues.

五、合规、安全与项目支持
V. Compliance, Safety, and Project Support

EHS支持：协助监督办公室环境、健康与安全（EHS）工作，检查并上传相关文件。

EHS Support: Assist in supervising office Environment, Health, and Safety (EHS) work, including inspection and uploading of related documents.

应急处理：具备处理各类突发事件的能力，能快速响应并有效解决现场问题。

Emergency Response: Possess the ability to handle various emergencies, responding quickly and resolving on-site issues effectively.

临时任务：支持上级或客户安排的临时性综合设施管理（IFM）任务。

Ad-hoc Tasks: Support temporary Integrated Facility Management (IFM) tasks assigned by superiors or clients.

岗位要求：
Requirements:

大专学历以上

College diploma or above.

3年同岗位工作经验

Minimum 3 years of experience in a similar position.

英语熟练

Proficient in English.

服务及沟通能力强

Strong service orientation and communication skills.

工作时间：
Working Hours:

5天8小时工作制度、周末双休
5-day workweek, 8 hours per day, with weekends off.

薪酬福利：
Compensation